At HOUM, sustainability is not a trend but a firm and lasting commitment. We embrace a responsible model in which respect for human rights, protection of the natural environment, and the promotion of fair working conditions are core priorities in everything we do.
We conduct our operations guided by principles of ethics, transparency, and good practices, rejecting any form of corruption and ensuring honest relationships with our teams, customers, and partners. This approach extends throughout our value chain, involving suppliers, consumers, and the communities we interact with.
For us, being sustainable means creating value today while caring for tomorrow.
The HOUM Sustainability Report 23/25 presents the company’s commitment to responsible tourism and to creating a positive impact on its surroundings. It highlights progress in waste management, energy efficiency and responsible water use, as well as social initiatives focused on community integration, charitable collaboration and quality employment. The report reflects HOUM’s commitment to creating value and improving well-being today without compromising the future.
At HOUM, the protection of minors is a core principle within our social responsibility framework. We implement preventive measures to ensure safe environments across our facilities, avoiding any form of abuse, exploitation or inappropriate treatment towards children and adolescents. We promote awareness, establish clear protocols for our staff, and cooperate with families, schools and local entities. Our goal is to provide respectful spaces where minors can enjoy, learn and develop safely.
The HOUM HOTELS Code of Conduct establishes the ethical principles that guide our daily activity. It includes respect for human rights, integrity in business relations, the fight against all forms of corruption, and the protection of equality and diversity. It also defines behavioral guidelines for employees, suppliers, and partners, promoting a culture based on transparency, responsibility, and respect for people and the environment.
Corporate Social Responsibility is and will continue to be the framework within which the strategic objectives of the Houm Hotels Group are developed, contributing to sustainable human development through the creation and promotion of social, environmental and economic values.
Our Quality Policy reflects Houm Hotels & Villas’ commitment to guest satisfaction and continuous improvement. Every day, we strive to provide friendly, efficient service that meets and exceeds our guests’ expectations.
Our Purchasing Policy establishes a responsible, efficient and sustainable framework for selecting and working with our suppliers. We are committed to quality, transparency and responsibility towards our local environment.
The Travelife Gold Certification recognizes HOUM’s commitment to a responsible tourism model aligned with the highest international sustainability standards. This certification evaluates more than 160 criteria related to environmental management, energy efficiency, responsible water use, biodiversity protection, respect for human rights, fair working conditions, and engagement with the local community. For HOUM, operating under the Travelife Gold label means advancing towards more conscious tourism and creating sustainable value for the environment, employees, and guests.
The HOUM Responsible Guest Guide aims to promote respectful and sustainable behavior during the stay. Through simple recommendations, we encourage our guests to use resources such as water and energy responsibly, to reduce waste, and to respect biodiversity and shared spaces. We also foster positive interaction with the local community, while respecting its culture and environment. With small actions, together we contribute to more conscious and sustainable tourism.
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